Igneus
Igneus Classico Wood Fired Pizza Oven
Igneus Classico Wood Fired Pizza Oven
4.94 / 5.0
(36) 36 total reviews
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Shipping Policy
Shipping Policy
THIS SHIPPING POLICY IS EXCLUSIVELY FOR UK ORDERS.
Welcome to Decor Trading! We are committed to providing a smooth and transparent shopping experience, including clear shipping guidelines. Please review our shipping policy below.
Order Processing & Shipping Updates
Once you place an order, you will receive email updates regarding its status and shipping details, including a tracking number once the order has been dispatched.
Delivery Service Area:
We currently only ship to locations within the UK.
Delivery Restrictions:
At this time, we do not ship to the following locations:
- UK offshore territories (Scottish Isles, Channel Islands, Isles of Scilly, Isle of Wight, Isle of Man)
- Ireland
- International destinations
Processing Time:
- Orders are processed within 1-2 business days (Monday - Friday) from the date of purchase.
- The order cutoff time is 2:00 PM (GMT) Greenwich Mean Time (London). Orders placed after this time will be processed the next business day.
Delivery Time:
- Standard Shipping: Orders are typically delivered within 2-7 working days (Monday to Friday) during regular seasons.
- If you have not received tracking details within 7 working days, please contact us at info@decortrading.co.uk for assistance.
Delivery Costs:
- Free delivery for orders over £300.
- Orders under £300 incur a flat-rate delivery charge of £14.99.
Delivery Carriers:
We use DPD UK, FedEx, and Yodel for deliveries.
Order Tracking:
Once your order is dispatched, you will receive an email with a tracking number and a link to the courier’s website.
If you do not receive this email, please contact us at info@decortrading.co.uk or call 020 3582 0563.
Delivery Failure:
If delivery fails due to incorrect shipping details or the recipient being unavailable, the order will be returned to us at the customer's expense. Any shipping costs incurred will be deducted from the refund amount.
Address Changes:
- Once an order is in transit, we cannot change the delivery address.
- If you need to update your address, please contact us within one day of placing your order at info@decortrading.co.uk or call 020 3582 0563.
Receiving Your Order:
- Upon delivery, please inspect your package carefully.
- If the package is damaged or incomplete, refuse delivery or sign as "Damaged", then contact us immediately.
Order Cancellation:
- If your order has not been shipped yet, we will provide a full refund upon cancellation.
- If your order has already been shipped, you will need to request a return after receiving the package. Please refer to our Return & Refund Policy for more details.
Gift Wrapping:
We currently do not offer gift-wrapping services.
Holiday Deliveries:
We do not deliver on Bank Holidays. Orders placed during these times will be delivered on the next working day.
Taxes:
We do not charge any additional taxes on orders placed through decortrading.co.uk.
Delayed Delivery:
If your order has not arrived within the expected timeframe, please contact us, and we will investigate the delay.
Need Help?
For any additional inquiries, feel free to reach out to our customer service team at info@decortrading.co.uk.
Decor Trading
Operated by JHW TRADING LTD, a UK-registered company.
Address: Greens Farm Industrial Unit, High Easter, Chelmsford, Essex, CM1 4RB, United Kingdom
Phone: 020 3582 0563
Email: info@decortrading.co.uk
Company Registration Number: 15722432
For any inquiries or special requests, feel free to contact us. Decor Trading is committed to responding within 24 hours.
Phone & Live Chat Support:
Monday – Saturday | 9 am – 5 pm (UK Time)
Excluding public holidays.
Refund Policy
Refund Policy
We have developed this policy to ensure that you are fully informed of our refund and return methods and procedures. This policy applies to (UK) country.
14 day return policy
If you would like to return an item for a refund, please notify us by emailing info@decortrading.co.uk within 14 days of delivery. If you have found a defective product, please send us a photo of a damaged product. We will then send the courier to collect the item for you. We bear the total costs of the case. We will send you a new item at no extra cost and if you no longer need the item, we will refund the full order amount to the card you used while shopping. If you have ordered the wrong product and would like to exchange it, you will be responsible for the return shipping costs.
Return and refund conditions:
Return address:
If your return request meets the conditions outlined in our Return and Refund Policy, we will provide you with all the necessary details on where to send your items.
We can only accept unused items in their original condition as received. Returns will not be accepted for items that are damaged or no longer in their original state. All returns must include the original packaging, which must remain intact and undamaged.
As soon as we have received the product, we will refund the order amount. on the card you used when purchasing.
Returns Process:
To initiate a return, please contact us at info@decortrading.co.uk or call 020 3582 0563. If your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Returns sent without prior approval will not be accepted.
Damaged, Incorrect, or Defective Items:
Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. This allows us to assess the issue and resolve it as quickly as possible. To return a product, you must first contact us via email. The time required to receive an exchanged product may vary depending on your location.
Exchanges:
We only accept exchanges for items that are damaged, incorrect, the wrong size, or defective. If you need to exchange an item, please contact us at info@decortrading.co.uk or call 020 3582 0563.
Additional Costs:
We do not charge any restocking fees for returns.
Refunds:
Once we receive and inspect your returned item, we will send you an email notification confirming receipt. We will also inform you whether your refund has been approved or denied.
- Approved refunds will be processed automatically, and the amount will be credited to your original payment method within a specified time frame.
- It generally takes 5-7 business days for the refunded amount to appear in your account. We initiate the refund immediately upon receiving your return, but your bank may require additional time to process and post the transaction.
Late or Missing Refunds:
If you haven't received your refund yet:
- Check your bank account again.
- Contact your credit card company, as it may take some time before the refund is officially posted.
- Contact your bank, as processing times for refunds may vary.
If you have followed these steps and still haven't received your refund, please reach out to us at info@decortrading.co.uk or call 020 3582 0563.
Decor Trading
Operated by JHW TRADING LTD, a UK-registered company.
Address: Greens Farm Industrial Unit, High Easter, Chelmsford, Essex, CM1 4RB, United Kingdom
Phone: 020 3582 0563
Email: info@decortrading.co.uk
Company Registration Number: 15722432
For any inquiries or special requests, feel free to contact us. Decor Trading is committed to responding within 24 hours.
Phone & Live Chat Support:
Monday – Saturday | 9 am – 5 pm (UK Time)
Excluding public holidays.
Igneus Classico Wood Fired Pizza Oven
Meet the most popular of all Igneus Pizza Ovens. The Classico Wood Fired Pizza Oven boasts a massive 600x600mm internal cooking area that effortlessly fits in two 12" pizzas or two roasting tins. Perfect for family events or gatherings, it cooks a variety of dishes from your favourite thick-crust pizza to lasagnes, casseroles, and bread. The best part? This oven is designed to give you perfectly cooked meals without breaking a sweat. Equipped with a built-in thermometer and air management damper system for maximum control during cooking, gone are the days when you spend more time checking on your food than enjoying the moment. It cooks fast too, so you get those two pizzas in 60-80 seconds flat. The Classico pizza oven weighs 45kg with bricks and 20kg alone. Pair it with a stainless trolley stand for better mobility and host that dinner party like a pro.
Key Features:
- Large 600x600mm cooking area fits two 12" pizzas or two roast tins.
- Cooks two 12" pizzas in 60-80 mins.
- Weighs 45kg with bricks and 20kg alone.
- Built-in air management damper system for better cooking control.
- Built-in thermometer. Compatible with an infrared digital thermometer for price readings.
- Removable door for adjustable air vents, great for slow cooking.
- 28mm thick firebricks for effective heat retention.
- Marine-grade stainless steel material for durability and high corrosion resistance.
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Best fueled with kiln-dried silver birch/hardwood logs.
Heat up time – 15 minutes
Maximium temperature – 500˚C
Cooking speed – Pizza in 60-80 seconds
Capacity – 2 pizzas or 2 roasting tins
Recommended fuel – Kiln dried/seasoned silver birch or hardwood
Cooking area – 600x600mm
Includes – oven, door, chimney with air damper, thermometer, 4x bricks & fireguard
Weight – 45kg including bricks/20kg excluding bricks
Materials – Marine grade stainless steel / Powder coated aluminium
Warranty – 1 year from day of purchase
Colours – Copper, Aubergine, Graphite & Black
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Looks gorgeous and cooks like a dream. We followed the instructions to the letter regarding setting it up and heating the fire bricks, all went to plan.
Easy to use, just need more practice lol
Absolutely awesome oven. I can't fault it.
The pizza oven is incredible. We love it. My husband would use it everyday if he could. Beautiful colour too.
Great piece of kit enjoying it
We are Decor Trading, an online retailer of high quality home decor and outdoor living products. We believe in sustainability through well designed and well made products that our customers can enjoy interacting with from the moment they purchase from us, and for many years to come. We select the best pieces from our trusted suppliers in the UK that deliver on quality and design.